April 24, 2006
News Register


A suggestion for Disability Services leads to solution

By Dylan Biles
Contributing Writer

Installation of doorbell helps with access

Each month, the News-Register will highlight one or two of the suggestions which students and faculty put in the Listening Boxes, the suggestion boxes placed around campus by North Lake.

This month: A suggestion by a student regarding the Disability Services office has led to some quick action.

The suggestion, collected by North Lake’s administrators on Feb. 27, expressed concern about accessibility of the Disabilities office. “Disability Services should be more student-friendly,” the anonymous comment read. “The door should be open so students can get in and out easier.”

Leaving the door open is an option that most students, however, don’t want. “We’ve surveyed our students because we actually prefer the door open,” said Carole Gray, director of disability services.

What students prefer differs. “Students tell us that it’s very hard to walk into an office that says, ‘Disability Services’,” continued Gray. “It’s even harder now that we are in an open area for other students to see them in here, so they’d prefer to have the door closed.”

However, upon the request from the anonymous student, Disability Services provided a quick, if temporary solution. Within 24 hours, the department bought a doorbell for the door which will alert members of the Disability Services staff that someone needs assistance. It was installed within one week.

“That’s not exactly accessibility,” said Gray. “People want to be able to come in by themselves.”

To help remedy the situation, Gray has submitted a proposal to install an automatic door. The doors are expensive, around $5,000, according to Gray. “The school has to weigh, “Do we want to put in a whole lab and more classrooms or a door?”

While that option is considered, Gray wants students who need help from Disability Services to know that they want to do whatever they can to help them. “We’re the advocates for students with disabilities on this campus. Anything we can respond to, we want to take care of because we’re their voice.”

IListening Boxes are in four locations on the North Lake Campus.

 

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