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The Dallas County Community College District (DCCCD) implementation of MFA (Multi-Factor Authentication) is implemented for non-student accounts only. This guide is intended to aid and serve as a “how to” for all users to configure mobile devices to read DCCCD email after they enroll in MFA. To access email from a phone or computing device outside of the DCCCD Administrative network, other than via a web browser, you will need to configure an App Password.
Multi-Factor Authentication (MFA), also known as 2-Step Authentication, is a Microsoft delivered feature which allows an enrolled user to better protect their account by requiring additional steps when signing in. By setting up multi-factor authentication, you add an extra layer of security to your Office 365 account. The first step is to sign in with your password and a code is automatically sent to your phone.
When you sign in from outside the DCCCD Administrative network or Secure Wireless Network, you will be prompted for a code or an authorization from the Microsoft Authenticator App.
It is strongly recommended to set up more than one verification method. For example, if you travel a lot, consider setting up the Microsoft Authenticator for your verification method. It is an easy to use verification method that does not result in any text or call related charges.
App Password is a special password that can be used for mobile devices instead of Multi-Factor Authentication. With some older applications and devices, this may be the only workable configuration.
App passwords can be managed on the
additional security verification screen by selecting the
app password link at the top.
Note: Once you close this window, you cannot return and get the App Password value. Do not save this password value.
To access Outlook from a phone or computing device outside of the DCCCD Administrative network, you will need to perform these additional steps.
Important: Do not set-up an App Password on a shared computing device.
Due to the many deferent devices on the market, we will reference Microsoft documentation on how to configure your device.
Except when prompted for a password, follow the directions as presented and use the App Password instead of your normal password. For information on creating App Passwords, see the
Creating a New App Password section above.
Choose from the following supported device options:
If you have any questions or problems, please contact the Help Desk
Download the Set-Up Mobile Devices for Email After (Multi-Factor Authentication) MFA Enrollment User Guide (PDF - 1.13MB)